Prepaid Service

About Us
Since 2015, Tshwaneng Solutions is a leading provider of reliable prepaid water and electricity metering. 

Our secure infrastructure ensures instant, token purchases. We deploy only fully qualified electricians and plumbers for all meter installations. As a proudly registered member of the Plumbing Industry Registration Board (PIRB), we guarantee that every Prepaid water meter installation meets strict national standards and regulatory requirements. Our Prepaid electricity meters are fully certified under the Standard Transfer Specification (STS) IEC standards and approved by the National Regulator for Compulsory Specifications (NRCS). This guarantees anti-tampering protection. Our teams operate under strict compliance with the SANS 10142-1 Wiring Code.

Reinhard Haan

Project Manager

As Project Manager at Tshwaneng Solutions Prepaid, Reinhard Haan oversees end-to-end implementation services, ensuring systems and processes remain secure, compliant, and customer friendly. He drives project execution maintaining strong governance and stakeholder communication.

Michack

Qualified Electrician - Site Manager

As a Qualified Electrician at Tshwaneng Solutions Prepaid, Michack brings practical expertise in prepaid electricity solutions built around Standard Transfer Specification (STS) technology. He assists clients with meter commissioning, troubleshooting keypad and token entry issues, and ensuring that purchased tokens translate into the correct electricity credit. Michack is committed to professional workmanship, compliance, and dependable service that keeps customers powered with confidence.

Victor

Certified Plumber Site Manager

Victor is a Certified Plumber at Tshwaneng Solutions Prepaid, supporting customers across South Africa with reliable, compliant plumbing services that keep homes and businesses running smoothly. With a strong focus on safety, workmanship, and clear communication, he helps ensure installations and repairs are completed efficiently and to a high professional standard. Victor is known for his practical problem-solving, punctual service, and commitment to long-lasting results.

Pieter Haan

C.E.O

Prepaid Utility Solutions for Commercial Properties Secure Revenue, Eliminate Disputes, and Automate Collections for Shops, Offices, and Business Parks Tshwaneng Solutions provides, sub-metering solution installed downstream from your main municipal bulk meter. The municipality continues to bill your main meter as usual, while the system collects upfront payments from individual business tenants—ensuring the portfolio's cash flow is always protected.


and Asset Managers.

1. Revenue Protection & Cash-Flow Management

Prepaid Utility Solutions for Commercial Properties The "Upfront Collection". The commercial tenants pay for their water and electricity before they consume it. This completely eliminates late payments, bad debt, and the need for awkward collection conversations. The system solves cash-flow issues, disputes, and financial risk. Automated Recovery Systems: Landlords can use the system to recover historical debt (e.g., deducting a small percentage from every electricity token purchase to pay off an outstanding rent or balance). Common Area Recovery: Managing agents can allocate shared utility costs (like passage lighting, security gates, or communal boreholes) proportionally across all individual prepaid accounts.

2. Anti-Tampering & Legal Compliance (NRCS & STS)

A major fear for property owners is tenants bypassing meters or bridging electricity wires to get free utilities. • Split-Meter Architecture: The installation separates the user interface (the keypad inside the kitchen) from the actual measurement unit (locked safely away in an external, tamper-proof distribution board box). If a tenant smashes or tampers with the keypad, the power stays on, but they cannot manipulate the actual meter. • Tamper Detection Alerts: The meters feature automatic tamper-lockout mechanisms that immediately shut off utility flow and send an alert code to the management dashboard if the meter is opened illegally. • NRCS & SANS Verification: All our electricity meters are strictly compliant with NRCS (National Regulator for Compulsory Specifications) standards and carry SANS Approval. This legally protects you as a landlord against municipal penalties and tenant disputes."

3. The Commercial Retrofit Process: Step-by-Step

Step 1: Commercial Infrastructure & Reticulation Audit Commercial properties often feature altered layouts, historical renovations, or shared distribution boards. Our specialized team maps the entire grid before installation. Step 2: Complex Tariff & Demand Configuration Commercial utility tariffs are vastly different from residential rates. They often involve complex time-of-use tariffs, kVA maximum demand charges, and commercial water scaling. Step 3: Downstream Installation Our certified teams coordinate tightly with management to execute the physical installation. • Electricity Retrofit: Our qualified electricians install 3-phase or single-phase NRCS-approved meters. For offices and retail shops, we deploy split-prepaid meters where the measurement units stay locked safely in the main commercial DB room, while keypads are placed inside the tenant's office for easy monitoring. • Water Retrofit: Our PIRB-registered plumbers integrate commercial-grade prepaid water sub-meters downstream from the primary line. Step 4: Seamless 24/7 digital token vending & Commissioning We provide commercial tenants with multiple vending channels. Businesses can seamlessly purchase utility tokens 24/7 via EFT, our advanced mobile application, or banking portals, instantly generating a token on a formal tax invoice for their corporate accounting records.

1. Revenue Protection & Cash-Flow Management

Landlords often face paying massive municipal utility bills out of their own pockets because tenants pay late or default entirely. • The "Upfront Collection": The tenants pay for their water and electricity before they consume it. This completely eliminates late payments, bad debt, and the need for awkward collection conversations. • Automated Recovery Solution: We assist landlords to recover historical tenant debt (e.g., deducting a small percentage from every electricity token purchase to pay off an outstanding rent or levy balance). • Common Area Recovery: We can allocate shared utility costs (like complex passage lighting, security gates, or communal boreholes) proportionally across all individual prepaid accounts.

2. Anti-Tampering & Legal Compliance (NRCS & STS)

A major fear for property owners is tenants bypassing meters or bridging electricity wires to get free utilities. • Split-Meter Architecture: We install separate user interface (the keypad inside the kitchen) from the actual measurement unit (locked safely away in an external, tamper-proof distribution board box). If a tenant tampers with the keypad, the power stays on, and they cannot manipulate the actual meter. • Tamper Detection Alerts: The meters feature automatic tamper-lockout mechanisms that immediately shut off utility flow and send an alert code if the meter housing is opened illegally. • NRCS & SANS Verification: All our electricity meters are strictly compliant with NRCS (National Regulator for Compulsory Specifications) standards and carry SANS Approval. This legally protects you as a landlord against municipal penalties and tenant disputes."

3. Retrofitting Multi-Unit Properties

Many Body Corporates and investors buy older properties (blocks of flats, subdivided houses, or commercial parks) that only have one bulk municipal meter. Tshwaneng Solutions conducts a full on-site infrastructure audit before installation. Our qualified electricians and PIRB-registered plumbers install sub-meters downstream from the main municipal supply meter.

4. Seamless Tariff Updates & Administration

Municipalities change water and electricity tariffs annually (usually in July in South Africa), alongside implementing complex stepped/inclined block tariffs (IBTs). Landlords dread the administrative headache of manually recalculating these rates.




  • 9 Striga Street, Doornpoort, Pretoria, South Africa
  • 061 547 3641
  •  Mon-Fri - 08:00-17:00

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